Frequently Asked Questions

GroupHousing maintains strong, professional relationships with major hotel chains. In return for a contractually obligated guaranteed lowest rate, we are able to bring them the business they need to be successful. GroupHousing's unique automated booking process makes it easier for our hotel partners, as well as attendees, benefitting all parties involved.

GroupHousing recommends engaging a housing bureau before event dates have been finalized, and at least 4-6 months prior to the event date. This allows us to counsel you on which dates should be avoided due to heavy tourism/convention times, negotiate the lowest rate and contract terms, and make booking as easy as possible for your attendees.

Attendees and/or teams should start booking hotel reservations as soon as the event dates, city and location have been determined. Depending on the area, time of year and the size of your event, hotel rooms fill up fast with the most desirable options going first.

No, the hotel charges attendees for rooms. However, GroupHousing must have a credit card to secure and book rooms. We will never share your information with a third-party and your credit card information is confidential and secure.

Because we work with reputable, large events, our hotel partners are motivated to provide booking incentives to clients - including comp (free) rooms for staff and other hotel concessions (meals, meeting space, etc.) that event organizers would typically pay for. They also provide a rebate for each room booked, enabling GroupHousing's clients to get a commission on hotel stays while still providing the lowest possible guaranteed rate to attendees.

GroupHousing fosters strong, professional, value-driven relationships with each of our hotel partners. We receive a commission for the business we deliver to these partners and for the streamlined booking services we provide - but never at the expense of the attendee. Our clients and attendees are always guaranteed the lowest possible hotel rate.